My Experiences

Data Analyst

Brigham Young University–Hawaii (Jul 2024 – Present)

• Developed a comprehensive onboarding course for new employees, reducing training time by 60%.
• Designed data models, conducted data cleaning and manipulation in SQL Server, and implemented ETL processes to optimize data operations.

Media Services Technician

Brigham Young University–Hawaii (Mar 2024 – Jul 2024)

• Trained staff and users on operation of media equipment, leading to a 25% decrease in technical support inquiries.
• Managed setup, operation, and troubleshooting of audio-visual equipment for over 100 events and functions.

Food Server

Polynesian Cultural Center (May 2023 – Mar 2024)

• Earned multiple commendations for exceptional performance as recognized by supervisors and guests.
• Competed in and passed rigorous auditions 10+ times to become a server, and collaborated in a dynamic, multi-section work environment.

Canoe Tour Guide Trainer

Polynesian Cultural Center (Aug 2022 – May 2023)

• Enhanced tour quality and guest satisfaction by 5% through training and development of new canoe tour guides.
• Delivered high-quality tours while navigating a canoe and provided insightful information about 6 Polynesian islands to guests.

Military Engineer Squad Leader

Korean Army (Apr 2021 – Apr 2022)

• Led a team of five in executing metal bridge construction exercises, ensuring safety and efficiency, and achieving a 100% success rate in training missions.
• Demonstrated strict discipline and diligence while serving at the Engineering base, overseeing critical construction projects over 72 hours.